Sam Loxley

I had a 6 day turnaround for quite a bit scratch down the side of my car, needed a new light and fuel door. They rung us up during the time it was being worked on and let us know that they can fix other damage for an extra $600. I was extremely satisfied with the quality of work. Very friendly and very professional staff. However once I got my car back, it said there was a problem with the airbag system, could be unrelated however.

Sam Loxley

Drew Petersen

I would like others looking at google reviews to read this. The purpose to get honest options of what a business does.
Today in the middle of the "Big Wet" i visited this business. Never visited before.
My father down from Coffs Harbour, hit a kangaroo.
Head light smashed.
It needed immediate repair.
In amongst of the state flood disaster they had cars banked uo everywhere. work pouring out of there ears. Simply i expected!! " come back next week".
but No. They Sympathize with my fathers story. They took the human care factor. The factor im proud why i live in Newcastle and they represent the Novocastrian people so well.
We sat there, 20 mins the car re apears, new light in, they fixed another part of car un related.
Then only charged ridiculous low rate to do it, my father felt compelled to buy a carton for team.
Good Energy generates good energy.
My company cars (15 cars) will now be going to Novocastrian smash repairs.

Drew Petersen

Ishaam Hania

Just picked up my repaired car from Novocastrian Smash Repairs, very professional and world class service from the team, can honestly not even tell where the initial damage was. Very happy with how easy they made the entire process from the beginning to the end, they even cleaned my car.

Ishaam Hania

Fred Watson

Picked my car up on the weekend. Car is back to its former state. Can’t see where the damage was. Super impressed with the workmanship and the care that took with my car. Would recommend to anyone wanting to get their car repaired.

Fred Watson

Candy McCauley

Very friendly, helpful and on time with repairs, my car was detailed which was an unexpected bonus, very happy 😃

Candy McCauley

Jason Moore

I chose the great team at Novocastrian Smash Repairs to carry out work on my car after the front bumper was damaged in an accident and needed to be replaced completely. From start to finish the experience was professional, courteous and transparent where I was kept up-to-date on the progress of my car, what the exact repairs were that needed to take place and when I was to expect my car back. I was very impressed with the end result where you now can’t even tell that any damage occurred in the first place - exactly what you want from a Smash Repairer!

Jason Moore